Privacy Policy

Complete Facilities Management, Inc. (“Complete FM,” “we,” “us,” or “our”) operates completefm.net (the “Site”). This Privacy Policy explains what information we collect when you visit our Site or request a quote, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.

Information We Collect

When you request a quote, contact us, or otherwise fill out a form on the Site, we may collect personally identifiable information such as your name, company name, phone number, email address, property address, and details about the services you’re interested in. We use this information to respond to your request and provide our services.

Log Data

Like most websites, whenever you visit the Site our servers automatically log certain information your browser sends, such as your device’s IP address, browser type and version, the pages you visit, and the time and date of your visit. We use this information to keep the Site running smoothly and secure.

Cookies

Cookies are small files stored on your device that help us recognize repeat visits and understand how the Site is used. You can set your browser to refuse cookies or alert you when a cookie is being sent; if you choose to refuse cookies, some parts of the Site may not work as intended.

How We Share Information

We do not sell your personal information. We may share it with trusted service providers who help us operate the Site or deliver our services (for example, scheduling, CRM, or email tools), and these providers are only permitted to use your information to perform those tasks on our behalf. We may also disclose information if required to do so by law.

Data Security

We use commercially reasonable measures to protect the information you share with us. That said, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our Site may link out to third-party sites, such as social media pages. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies directly.

Children’s Privacy

Our Site is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date above, and continued use of the Site after changes are posted means you accept the updated policy.